LTSS Management
Streamline LTSS case management, strengthen compliance, and improve outcomes for long-term support programs. See how states and plans improve LTSS outcomes with Helios® by Elligint Health.
Automate person-centered service planning, reduce documentation burden, and coordinate care across home and community-based services (HCBS), waiver programs, and interdisciplinary teams — all from one platform designed for LTSS realities. From physical and behavioral health services to HCBS programs, Helios® streamlines the coordination and delivery of LTSS — so care teams can do more with less and focus on what matters most: improving outcomes for high-needs populations.
A platform proven across LTSS programs nationwide. Elligint Health delivers a medical management ecosystem designed to support value-based performance across contracts, populations, and care settings. At the center of that ecosystem are three key capabilities:
Advanced Analytics by Elligint Health
Delivering predictive insights and performance intelligence across clinical, operational, and financial data.
Helios Partner Ecosystem by Elligint Health
Expanding platform capabilities through seamless integrations with specialized partner technologies — without adding complexity.
Purpose-Built for High-Complexity, High-Touch Care
LTSS programs struggle with overwhelming documentation requirements, disconnected provider networks, inconsistent service planning, and compliance pressures that strain already-limited staff. Delays directly impact the individuals who rely on long-term support. With Helios, you can:
- Enhance participant-centered service planning using data from across the care continuum
- Coordinate interdisciplinary care teams and service providers from a centralized platform
- Tailor care plans and workflows to align with state-specific LTSS policies
- Auto-generate authorizations and produce real-time reporting
- Improve oversight, compliance, and care coordination
- Engage caregivers and members while conducting assessments via telehealth tools
What Helios Enables for LTSS Programs:
Helios provides the operational infrastructure needed to coordinate complex long-term services and supports programs while maintaining compliance with state and federal requirements. With Helios, LTSS organizations can:
- Support whole-person care coordination using integrated clinical, behavioral, and social determinants data
- Coordinate services across HCBS providers, caregivers, and interdisciplinary care teams
- Configure workflows to meet state-specific HCBS and waiver program requirements
- Consolidate service history, authorizations, and assessments into a single system of record
- Generate automated care plans and tasks based on assessments and program rules
- Monitor service delivery, timeliness, and participant outcomes through real-time reporting
- Integrate with electronic visit verification vendors and HCBS provider networks to streamline coordination
- Match participants with appropriate HCBS providers using advanced provider search tools
Built for the Regulatory Realities of LTSS:
Elligint Health was among the first platforms to dedicate a full module to LTSS programs. We understand the regulatory complexity, operational demands, and human responsibility involved in coordinating LTSS. From enrollment and eligibility to plan authorizations, caregiver coordination, and SDOH support — Helios is built to handle it all.
One Platform. Endless Impact.
- Recognized as a top performer by KLAS Research
- One system for care and utilization management
- 90% configurable to align with your contracts and processes
- Real-time operational insights that prioritize and drive action
- Increased productivity & reduced administrative burden
- Over 13M lives managed and industry-leading retention
Choosing an LTSS Platform isn’t Just About Technology—It’s About Trust
Our consultative, collaborative approach helps organizations evaluate program needs, configure the Helios platform appropriately, and improve outcomes for the populations they serve.