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Future of Care – Episode 10: The Connected Care Ecosystem in 2024
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Future of Care – Episode 10: The Connected Care Ecosystem in 2024

Enabling a whole-person care approach that benefits members, payors, and providers From member-centered, whole-person care to driving cost savings, better coordination of care, and more efficient processes, this is all part of the connected care ecosystem. Join Robert McChane, VP of Marketing, and Katie Nieto, Senior Program Manager, in our latest Future of Care Chat...

6 Ways Healthcare Payers and Plans Can Improve Their Data & Analytics Initiatives
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6 Ways Healthcare Payers and Plans Can Improve Their Data & Analytics Initiatives

We’re in the age of big data, and one of the challenges healthcare payers have is to make sense of all the data they capture. From pulling actionable insights to identify and close care gaps to quickly providing the quality metrics and reports needed by state and federal regulatory bodies. For healthcare organizations, integrating data-driven...

How Can Payers Better Support Adults with Behavioral and Mental Health Needs?
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How Can Payers Better Support Adults with Behavioral and Mental Health Needs?

Mental health and behavioral health support is a critical need for health plan members. This is especially true for payers handling commercial, individual, and Medicaid populations with members. As of 2024, the National Institutes of Health has found mental health conditions are common in 33.7% of adults aged 18 to 25 years, 28.1% of adults...

Why a Good UX is Critical for Medical Management Platforms
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Why a Good UX is Critical for Medical Management Platforms

A good UX (user experience) is a key player in how quickly a care management platform is adopted and how successfully it’s utilized. Adoption and usage are key concerns for healthcare organizations when choosing a medical management platform. This is especially true for those with large teams of care managers or case managers who need...

How to Automate Care Management & Utilization Management with Configurable Workflows
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How to Automate Care Management & Utilization Management with Configurable Workflows

Use industry-leading rules engines and intelligent workflows for efficiency gains Did you know that HELIOS already has built-in functionality that helps clients automate and streamline care management, utilization management, and case and disease management? This includes everything from automations for assigning tasks to the right staff member and triaging members to letters, risk flagging, and...

Why a Lack of Interoperability is Problematic in Healthcare
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Why a Lack of Interoperability is Problematic in Healthcare

Interoperability is currently a big challenge for healthcare organizations using care management and population health technologies. To put it simply, these technologies lack interoperability (or sufficient interoperability). And it’s hurting member care and engagement. Interoperability is also lacking in utilization management solutions, which contributes to delays in authorizations and getting members the care they need....

VirtualHealth & AI: Harnessing AI in HELIOS to Accelerate CM and UM Value
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VirtualHealth & AI: Harnessing AI in HELIOS to Accelerate CM and UM Value

Artificial intelligence (AI) is a trending thing in healthcare, and it’s why HELIOS already has built-in integrations powered by AI that clients can leverage. AI is threaded throughout the HELIOS platform in a variety of ways. Specifically for this blog, we’ll focus on how AI is leveraged to power predictive analytics for population health and...

What to Know About CMS Interoperability and Prior Authorization Final Rule (CMS-0057-F): Quick Facts & Next Steps
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What to Know About CMS Interoperability and Prior Authorization Final Rule (CMS-0057-F): Quick Facts & Next Steps

For healthcare organizations, CMS-0057-F outlines the modern healthcare system and offers opportunities to improve care and utilization management In the last couple of years, the Centers for Medicare & Medicaid Services (CMS) have been making strides to increase health data exchange, as well as improve and expand access to care. On January 17, CMS finalized...

How to Achieve Healthcare Data Interoperability Without Overtaxing IT Teams
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How to Achieve Healthcare Data Interoperability Without Overtaxing IT Teams

For healthcare payors and organizations, the HL7® FHIR® (Fast Healthcare Interoperability Resources 1) standard is crucial to data interoperability efforts. This standard is designed to improve data interoperability by providing a standardized way to exchange and integrate health information from multiple sources stored in disparate systems. And as healthcare payors look for ways to enable...

How Rule-Driven Assessments Help Streamline Care Management
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How Rule-Driven Assessments Help Streamline Care Management

Assessments are a critical component of care and case management programs. Assessments help care and case managers quickly identify the health and social needs of members, flag at-risk individuals, and help teams prioritize and effectively handle their caseloads When assessment response data is incorporated into member views and care management workflows, this can help automate...